🔐 PRIVACY & DATA PROTECTION POLICY
Version 2.0 | Last Updated: 2025 July 25
PRINTUNING® — Hungary | Serving EU & UK
At PRINTUNING, we are committed to respecting your privacy and safeguarding your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have under data protection laws, including:
* 🇪🇺 EU General Data Protection Regulation (GDPR)
* 🇬🇧 UK GDPR and Data Protection Act 2018
* 🇭🇺 Hungarian Info Act CXII of 2011
* 🌍 And, where applicable, other regional privacy laws (e.g., CCPA in the USA)
By accessing our webshop, placing orders, or interacting with our services (including social media and emails), you agree to this policy.
This document is reviewed every 6–12 months or whenever legal, technological, or operational updates require it.
1. 📅 What Data We Collect
We collect both personal and non-personal data for order fulfilment, service improvement, marketing, and legal compliance.
1.1 Personal Data
* Full name, shipping and billing address
* Email address, phone number
* Payment details (via secure third-party gateways only)
* Order details and preferences (e.g., product type, artwork, quantity)
* Communication history with our support team
* Customer account details (if registered)
1.2 Non-Personal Data
* IP address, device type, browser version
* Pages visited, time spent, click data (via Google & Shopify Analytics)
* Cookie identifiers and tracking pixel data (see our Cookie Policy)
1.3 Social Media Interactions
* Username, profile name, comments, DMs, engagement data via Meta, TikTok, etc.
2. 🛡️ How We Use Your Data
Your data helps us:
* Fulfil and deliver your orders
* Manage customer accounts and respond to inquiries
* Send service-related communications and order confirmations
* Provide newsletter and promotional updates (only if you opt-in)
* Improve user experience via analytics and feedback
* Display personalised ads and product suggestions
* Perform retargeting (e.g., abandoned cart reminders via Shopify tools)
* Fulfil our legal, tax, and contractual obligations
We use profiling for product recommendations and advertising. You can object or opt-out at any time.
3. 💾 Where & How We Store Data
Data is securely stored using:
* Shopify (e-commerce platform & analytics)
* Namecheap (EU-based servers) for email hosting
* Klaviyo/Mailchimp (email automation)
* PayPal and Shopify Payments (transactions)
We apply:
* End-to-end encryption (SSL/TLS)
* Access restriction and employee training
* Regular backups and breach prevention audits
* GDPR-compliant contracts with all third-party processors
4. 🤝 Third Parties & Data Processors
We only share personal data with trusted GDPR-compliant providers:
* Fulfilment: GLS, DPD, Royal Mail (delivery only)
* Payments: PayPal, Shopify Payments
* Marketing: Shopify Email App, Klaviyo, Mailchimp
* Analytics: Google Analytics, Meta Pixel
* Support: Shopify contact form (FAQ + email fallback)
We do not sell or lease your personal data.
5. 🌐 International Data Transfers
If data is processed outside the EU/UK (e.g., Mailchimp, Meta):
* We use Standard Contractual Clauses (SCCs), or
* Work with providers under the EU–US Data Privacy Framework
6. 🔎 Your Data Rights
Under GDPR and UK data law, you may:
✉️ Access your data
📝 Request corrections
❌ Request erasure ("Right to be Forgotten")
🚫 Restrict or object to processing
🔐 Request data portability
✅ Withdraw consent (unsubscribe from marketing, disable cookies)
🕒 Response time: We process all requests within 30 calendar days.
📩 Contact: info@printuning.com
7. 🚨 Data Breach Notification
If we detect a breach of personal data that risks your rights:
* We notify you immediately (without undue delay)
* We report it to the data protection authority within 72 hours (GDPR Art. 33)
8. 🚫 Children's Privacy
We do not knowingly collect or process data from children under 16 years of age. Contact us if you believe we have mistakenly received such data.
9. 🧾 Data Retention Policy
* Customer account and order data are stored for up to 5 years (Hungarian and EU tax regulation compliance)
* Inactive accounts are deleted after 12 months of inactivity
* Email marketing data is removed upon unsubscribe or inactivity (as defined by GDPR)
10. 📬 Marketing Consent & Cookies
* You must explicitly opt-in for receiving marketing emails (checkbox on checkout or account creation)
* A Cookie Consent Banner is shown upon visiting our site
* You may adjust cookie settings or unsubscribe anytime
Full cookie usage details are in our [Cookie Policy].
11. ℹ️ Updates to This Policy
This Privacy Policy is reviewed at least every 6–12 months or when:
* New services or tools are introduced
* Applicable laws change
Updates will be published on our website with a timestamp.
🌍 Contact & Legal Rights
PRINTUNING Kft.
📃 Company Registration: 09-09-037341
📍 Rákóczi utca 26, 4127 Nagykereki, Hungary
You have the right to file a complaint with:
* 🇭🇺 Hungarian Data Protection Authority (NAIH)
* 🇬🇧 UK ICO (Information Commissioner’s Office)
* 🇪🇺 Or your local supervisory authority in the EU
Thank you for trusting PRINTUNING. Your privacy matters to us.
Your Data. Your Rights. Our Responsibility. ✅